Your Internet and Wi-Fi@Home experience is determined by a variety of factors. In order to get the best experience from your Wi-Fi@Home service, keep these tips in mind.
The location of your ATMC Wireless Gateway is very important to your overall Wi-Fi experience. Consider these choices and tradeoffs about the location of your Gateway:
Don’t block your Wireless Gateway’s signal.
Your home’s construction and environment can interfere with your Wi-Fi’s signal:
|Items that can interfere with Wi-Fi signals||Potential for interference|
|Cordless Phone (2.4GHz)||Medium/High|
|Microwave||Medium/High (up to 15 feet)|
As fast as ATMC Wi-Fi@Home may be, wireless connections aren't as fast as wired connections. Devices such as streaming video players (such as Roku, Amazon Fire) or gaming systems (such as Xbox, PlayStation) need lots of bandwidth. Whenever possible, connect these devices to your Wireless Gateway via a wired Ethernet connection.
All Wi-Fi-enabled devices are built to 802.11 Wi-Fi standards. Most new Wi-Fi devices support 802.11g/n and often the latest 802.11ac standards, which all allow for greater throughput speed. Older standards, such as 802.11b, however, can slow down your Wi-Fi experience. Check your older Wi-Fi devices and potentially upgrade any that support only 802.11b. Once you no longer need the 802.11b standard, sign in to your Wireless Gateway and set your broadcast standard to include only 802.11g/n/. This will lead to improved Wi-Fi performance.
Whenever possible, do not run more than one Wi-Fi network in your home using other routers. Devices that connect to more than one network may have trouble keeping a constant connection, and the networks will interfere with one another. Other challenges include items such as baby monitors, cordless phones and even microwave ovens can also cause interference. Try to ensure that monitors and phones run on separate channels from the 2.4 and 5GHz channels that your Wireless Gateway uses and, if possible, turn off those networks when not in use.
Different devices can perform more or less effectively when it comes to Wi-Fi speed. When using our ATMC Speed Test, check the Wi-Fi speeds on all your devices when you are near your Wireless Gateway. Be aware of which devices may have lower speeds and might not perform well when they are farther from the Wireless Gateway.
If you live in an apartment or townhome, you may have many neighbors who have Wi-Fi networks of their own. This might cause some Wi-Fi interference. If your Wi-Fi devices have trouble connecting, limiting the channel width on your Wireless Gateway may help. To limit the channel width, sign in to your Wireless Gateway and minimize the channel width to 20Mhz for your 2.4 GHz network and 20/40 for your 5GHz network. This may assist in minimizing the Wi-Fi “noise” for your devices.
ATMC’s Wireless Gateways use the latest in Wi-Fi technology, however you still may have lower Wi-Fi speeds in certain parts of your house.
As you walk through your home, watch your Wi-Fi ‘”bars”. The farther you are from your gateway, the fewer bars you’ll see on your device. For even more detail, you can use free apps to see the changing Wi-Fi strength as you walk through various rooms of your home. Tools will show a bar measuring actual signal strength in dBms; the higher the score approaching -30 dBm, the better. Signal strength lower than -70 dBm may result in poor Wi-Fi performance.
This feedback will help you determine the best rooms for using your Wi-Fi-enabled devices, especially those requiring high bandwidth, such as streaming video or gaming systems.
Like any software, it’s beneficial to occasionally reboot your Wireless Gateway. One great benefit is that the Auto Channel Selection will run and update if it sees any changes to your home’s Wi-Fi environment. This helps to make sure you have the best possible Wi-Fi speeds. Simply unplug your Gateway, wait a moment, and plug it back in. All your devices should automatically reconnect.