Internet Service Support Contact Information

Level 1 Support and Email: 1-866-951-4357
support available 24 hours a day, 7 days a week

Repair: (910) 754-4317 for Internet Issues
8am - 6 pm, Monday Through Saturday

Mail (POP Server):
Mail (SMTP Server):
DNS Server:

Internet Issues

In order to help you better, please have the following available when you call:

  • Your Username
  • Your Password
  • The operating system used on your computer
  • The make, model and speed of your modem
  • The software you are having problems with
  • The full error message given when the problem occurred
  • Any reference number if this is in relation to a prior call
  • Any special circumstances surrounding the error (e.g. Just installed new software or hardware)

Remote Access

An ATMC technician may request permission to access your computer remotely to provide further Internet service support. In this event, the technician will prompt you to validate your identity and account information before proceeding. Please follow the authenticated link below upon the technician's request.

Remote Access

*ATMC is not responsible for unauthorized remote access.

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