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Online Account Management

Easily manage your account online at myATMC. A username and password is required. To register, call ATMC Customer Service at (910) 754-4311, Monday-Friday, 8am-6pm.

We accept Mastercard, Visa, and Discover credit cards. You may also use your VISA debit card.

Go to myATMC

At myATMC you can:

Make a Payment
View and pay your bill using Mastercard, Visa, Discover, or electronic Check.

Set Up Automatic Monthly Payments
Your bill statement amount can be automatically charged to your Mastercard, Visa, or Discover at approximately the same time each month. To change your credit card information or discontinue this payment method, click on the “Account Settings” tab.

Reconnect service after DNP (Disconnect for Non-Payment)
Make an online payment that matches or is greater than your past due amount. Click the “Yes” button to reconnect services. Pay by Mastercard, Visa, Discover, or electronic Check.

The charges to reconnect services:
Internet Only $30.00
Phone Only $30.00
Cable Only $30.00

Guaranteed Disconnect/Reconnect

Guaranteed Disconnect

Guaranteed Disconnect allows you to temporarily disconnect your ATMC services four times and for a total of up to 180 days within one 12-month calendar year. During the time your account is in Guaranteed Disconnect status, you pay a reduced rate for your ATMC services. You retain your telephone number and when you are ready, all services are reconnected the same day as you make the request. There is no disconnect/reconnect charge when you use the account management site, myATMC. For more information or to enroll in myATMC, call ATMC Customer Service at (910) 754-4311.

At myATMC, follow the prompts to place your account in Guaranteed Disconnect/Reconnect status. There is no charge to (Guaranteed) disconnect/reconnect through myATMC.

Review and print your bill statements and toll calls:
Review and print your current and previous bill statements.
Review your toll calls, download and print in PDF or Excel formats.

Review Equipment and Services:
Review a list of the ATMC equipment and services of which you subscribe.

Manage Account Information:
Make changes to your account information settings, passwords, and credit card information.

Go paperless with E-Bill:
Sign up to review your monthly statement at myATMC and discontinue receiving a mailed bill statement. You will receive an email notification when your bill is ready to review. Call (910) 754-4311 to sign up.

Not Yet Registered? Please call our Customer Service Center at (910) 754-4311 to register a username and password that will allow access to our secure site. Center hours are Monday - Friday, 8am - 6pm. You may also register in person at any of our four ATMC locations located in Shallotte, Sunset Beach, and Leland.

Forgot Your Password? Follow the instructions provided when you click on the "Forgot Your Password" link on the login page. Or call our Customer Service Center at (910) 754-4311.








myATMC automatic bank draft set up instructions.

The Settings drop down menu has a new option called “Bank Account”. Here you will be able to add, change or delete bank account settings.

  1. Add new bank account – Complete these fields when creating a new bank account:
    1. Account Type (Checking or Savings)
    2. Name on Account
    3. Name of Bank
    4. Bank Routing Number (only 9 digits). The bank routing number is verified to be valid using a standard set by the banking industry. Invalid routing numbers will give the error: The routing number you have entered appears to be invalid
    5. If you bank with a credit union, the following instructions will be provided: Account number is followed by the symbol.
      Credit Union Members: Use the full account number from your check, not your member number. Include all leading zeros, omit any spaces or characters. ex: 0000123400
    6. “Bill This Bank Account Each Month” - Check this box for recurring bank draft.
      1. This checkbox will be disabled if you have a recurring credit card already setup. If this box is checked for bank draft then the checkbox on the credit card page will be disabled.
      2. This checkbox will be disabled If you have a myATMC “Virtual check” block.
    7. Change bank account – Once you have saved your account information, you may update any field and click “Save” again.
    8. Delete bank account – You may delete a banking account by clicking the “Remove Bank Account” button.
  2. Using “Make Payment” screen and saving bank draft information – You may also save a bank account while making a payment from the Payment page:
    1. Check box “Save this payment method” - This box can be checked to save your bank account information.
    2. Check box “Bill This Bank Account Each Month” – To be used for recurring bank draft.
      1. This checkbox will be disabled if you have a recurring credit card already setup.
      2. This checkbox will be disabled If you have a myATMC “Virtual check” block.
    3. When you go to make a payment with a saved bank account, the account information will already be completed.
    4. A saved bank account can only be edited from the Account Settings / Bank Account Info page.
    5. You can still make a payment using a different bank account by overwriting the information on the payments page.
  3. Saving, Updating, or Removing a Bank Account from myATMC will generate the following myATMC messages on the account:

Notes:

  • If you choose “Bill this bank account each month”, then you are choosing to have your monthly bill automatically drafted each month. The full amount due listed on your most recent statement will be drafted on the bill due date each month.
  • You can make a one time payment of any amount at any time by utilizing the “Make A Payment” option and NOT checking the box labeled “Bill this bank account each month.”





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